Trasys, in partnership with ITPrenuers, offers targeted training to assist in the implementation of ITIL-based Service Management improvements. ITPrenuers provides a complete range of ITIL/ITSM training from ITIL Foundation to ITIL Manager's level. Training is available through classroom, blended learning (classroom and e-learning), and virtual instructor led e-learning courseware, leading to industry standard ITIL certification.

Trasys’ partner ITPrenuers is a worldwide accredited IT Service Management institute. Specialized in IT Service Management training and consulting, ITPrenuers is chosen by customers for their ability to educate, transfer knowledge, and coach businesses.

ITIL Classroom Training
ITIL training is practical and hands-on, based upon real life examples and a case study. You won’t hear “That’s a good question; let me get back with you on that”. Simply put, the training is on-topic, and oriented toward achieving knowledge and understanding of supported services in alignment with your organization's goals. Our well-seasoned and experienced trainers (All trainers are IT Service Managers) have working knowledge and success in real-world implementations of ITIL.

The training can be conducted in multiple languages, either on-site or in a training facility near you.

ITIL Foundation Classroom Course
The ITIL Foundation Course is a two and a half day classroom course introducing the concepts of IT Service Management (ITSM) and how to apply the industry standard IT Infrastructure Library (ITIL) Service Support and Service Delivery principles.

The ITIL Foundation Course covers 11 Processes and the Service Desk function:

Service Level Management	Availability Management	Configuration Management
Financial Management for IT Services	Security Management	Change Management
Capacity Management	Incident Management	Release Management
IT Service Continuity Management	Problem Management	Service Desk

The ITSM E-Learning Courseware
Our e-learning courses provide the best of both worlds, combining top experts with high-quality e-learning, supported by real-life simulation scenarios. The individual attention given to each student through our competence management, is one reason there is a high passing rate for the ITIL Foundation Exam.

Our ITSM e-learning courseware was nominated twice at the last two ITSMF events, recognizing the quality of our program.

Affordable, flexible and convenient, you can select the modules and components suiting your training goals. Save up to 70% compared to traditional training, because there's no need for travel or time away from work. All you need is Internet Explorer on your computer.

ITIL Awareness Course
This two-hour training course gives you an overview of the key concepts within IT Service Management methodology and IT Infrastructure Library Best Practices.

ITIL Foundation Course
The ITSM Foundation Course provides you with the essentials of the best practices of ITIL processes adopted worldwide. This 12-hour modularized self-paced e-learning course introduces the concepts of IT Service Management and how to apply the ITIL Service Support and Delivery principles.